Mediations between two people in conflict
For example.....
A two-party mediation involves an initial telephone conversation with you (the referrer) as the person asking for the mediation, then telephone calls to the two parties. Assuming that the issue is suitable for mediation, we spend one day either in your workplace* or at a neutral venue listening first to each of the parties individually, followed by a joint meeting in the afternoon where parties are encouraged to share and discuss the concerns and anxieties and plan a way forward. This usually includes a joint agreement outlining the commitments made towards achieving improvements. In most cases, the mediation day will fit in with the organisation's standard working hours.
We won't “report back” to you as our referrer in the interests of preserving a totally confidential process for the parties. Rather, the parties, during the session, will both agree what, if anything, they are going to say to their manager(s) and any other relevant parties. This may be a courtesy debrief for their manager or it may be a question of asking someone for further help.
Mediators follow up with the parties about four weeks later by phone to find out how things are going.
*Three rooms are needed for a mediation, away from where the parties currently work. This sometimes means using a neutral venue.
back.....
- Conflicts between individual employees;
- Re-integration of employees following extended sickness, especially that due to stress or depression;
- Repair of relationships following investigation, disciplinary and grievance processes or allegations.
A two-party mediation involves an initial telephone conversation with you (the referrer) as the person asking for the mediation, then telephone calls to the two parties. Assuming that the issue is suitable for mediation, we spend one day either in your workplace* or at a neutral venue listening first to each of the parties individually, followed by a joint meeting in the afternoon where parties are encouraged to share and discuss the concerns and anxieties and plan a way forward. This usually includes a joint agreement outlining the commitments made towards achieving improvements. In most cases, the mediation day will fit in with the organisation's standard working hours.
We won't “report back” to you as our referrer in the interests of preserving a totally confidential process for the parties. Rather, the parties, during the session, will both agree what, if anything, they are going to say to their manager(s) and any other relevant parties. This may be a courtesy debrief for their manager or it may be a question of asking someone for further help.
Mediators follow up with the parties about four weeks later by phone to find out how things are going.
*Three rooms are needed for a mediation, away from where the parties currently work. This sometimes means using a neutral venue.
back.....
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